Refund & Return Policy

🛒 All Sales Are Final

At Sisterhood Travels Shop, every item is custom-printed and made-to-order specifically for you the moment you buy it. Because we do not maintain a physical warehouse inventory of pre-printed stock, we do not accept returns, offer refunds, or process exchanges for:

• Buyer's remorse or change of mind
• Accidental orders
• Incorrect sizing choices (please review the size charts on the product pages before checking out)

📦 Damaged, Defective, or Incorrect Items

We only issue replacements or refunds if your product arrives physically damaged, has a manufacturing defect, or if we accidentally shipped the wrong item or size. Please inspect your order immediately upon arrival. You must contact us within 14 days of delivery to qualify for a replacement.

📧 How to Request a Replacement

If your item is damaged or defective, email us at info@sisterhoodtravels.com with:

• Your original order number
• A clear, well-lit photo of the defect or transit damage
• A clear photo of the sizing tag (only if the wrong size was shipped)

Once verified, we will print and ship a brand-new replacement at zero cost to you, or issue a full refund to your original payment method.

🚨 Note: Do not mail items back to our address without written authorization. Unexpected packages will be rejected.

🇪🇺🇬🇧 European Union & United Kingdom 14-Day Cooling-Off Period

If your order is shipped to the European Union or the United Kingdom, you have the right to cancel or return your order within 14 days for any reason. To be eligible, the item must be unworn, unused, with tags attached, and in its original packaging. Contact us at info@sisterhoodtravels.com to begin an EU or UK return. Nothing in this policy limits any statutory rights you have under the consumer laws of your country.

💰 Refunds

Approved refunds are processed automatically back to your original payment method within 10 business days. Banks can take extra time to post funds. If 15 business days have passed since approval, reach out to us at info@sisterhoodtravels.com.

🌍 International Orders

Import duties, taxes, and customs fees charged by your country are not refundable through us. If a package is refused at customs or returned to our facility as undeliverable, we will refund the product cost minus the original shipping once the return is confirmed.